Q. When can I expect my order to arrive?
A. All orders from the prior week are shipped out every Monday. Packages will then take 1-7 days depending on where you live and what you order. Check your e-mail for a shipping confirmation with a tracking number.
Q. Is it possible to have an order expedited?
A. Yes. Upon request, we can send your package as fast as possible but with touring there are unfortunately no guaranteed arrival times. Please contact us before or immediately after you place your order indicating when the order must be delivered and we will figure out the additional shipping costs and if it's possible.
Q. How do I know what size to order?
A. All of our clothing items have size charts. We highly recommend checking these before placing your orders. We suggest taking a ruler or tape measure to your favorite clothing items and comparing them to the specifications in our size charts to compare.
Q. Will your items shrink?
A. All t-shirts are made with 100% pre-shrunk cotton. If washed according to tag instructions, they should not noticeably shrink. All sweatshirts are contain polyester and will not shrink if washed appropriately.
Q. How much do you charge for shipping?
A. Your shipping costs will be displayed at checkout. It depends on where you live and what items you order. We charge the lowest rates possible and do not profit from this cost!
Q. Do you ship international orders?
A. Yes! Shipping and handling will be more expensive, but if you are able to afford it, we will ship it! Orders will take longer to arrive so please be patient. Also, some countries will charge the receiver a customs fee for out of country purchases before delivering a package. We will not be liable for these extra customs fees. Please contact your local post office or customs office with your questions.
Q. What shipping carriers do you use?
A. Most orders are shipped using the United States Post Office (USPS). Smaller packages are shipped using 1st Class Mail and larger packages go Priority Mail. We use these methods to save on cost and pass the savings on to you with fair shipping rates. Occasionally, packages over a certain weight limit will be shipped with UPS Ground. Your shipping confirmation email will give you such details with a tracking number.
Q. Is my package lost? It has not arrived after 2 weeks.
A. Probably not. Please contact us though if your tracking number is not giving you answers or if you have not received a shipping confirmation yet.
Q. Can I return an item?
A. Yes, any unwashed unaltered items can be returned. Unless it is being returned due to manufacturer or printing defect, we will not refund your original shipping costs. We are not responsible for return shipping costs incurred. Return items to His Dream of Lions web store, please contact for more details.